Cancellation Policy

Prior to Arrival:

• Cancellation requests received 31+ days in advance: Full deposit refund; no liability for the tenant.
• Cancellation requests received within 30 days: One month’s rent charged; deposit fully refunded.

After Arrival:

• Tenants may terminate the lease with a 30-day notice, forfeiting their deposit to cover marketing and placement costs, and potential vacancy gaps.
• Tenants vacating without notice remain responsible for rent until the lease end date.
• If tenants provide a management-approved replacement with the same terms and no gap in occupancy, the deposit will be refunded. Any differences in rent or terms are the tenant’s responsibility.

Service Fee

The service fee covers third-party online services, including applications, lease generation, and related transactions. This fee is non-refundable, regardless of deposit or rent refunds or the timing of the cancellation request.

Please contact us through [email protected] with regard to your early termination requests. Kindly contact us if you have any questions.